Privacy Policy

This Privacy Policy describes how Keel Row Bookshop (“Company”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from https://keelrowbookshop.co.uk (the “Website”), and when you use our services (the “Service”). By using our Service, you consent to the collection and use of information as described in this policy.

1. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have the meanings defined below. The same definitions apply regardless of whether the words appear in singular or plural form.

Definitions

Account: A unique account created for you to access our services.
Company: Refers to Keel Row Bookshop, the legal entity that controls your personal data.
Cookies: Small files placed on your computer, mobile device, or other devices by a website, containing browsing history and activity.
Device: Any electronic device, such as a smartphone, tablet, or computer, that can be used to access our Service.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the website and any associated services.
Service Provider: Third-party companies or individuals employed by the Company to perform services on our behalf.
Usage Data: Automatically collected information generated by the use of the Service.
You: The individual accessing or using the Service, or the legal entity on behalf of which such an individual is using the Service.

2. Collecting and Using Your Personal Data

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information, such as your name, email address, postal address, and payment details. This data helps us manage and process your orders, communicate with you, and enhance your experience on the Website.

Usage Data

We also collect Usage Data automatically when you interact with our Website. This data includes information such as your device’s IP address, browser type, operating system, pages you visit, and the time spent on each page. We use this data to analyze how our Website is used and to improve our Service.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track your activity on our Website and store certain information. You can control your cookie preferences through your browser settings. The types of cookies we use include:

Types of Cookies We Use

Essential Cookies: These cookies are necessary to provide you with the services available through the Website, such as authentication and security. Without these cookies, certain features may not be available.
Functionality Cookies: These cookies allow us to remember your preferences and enhance your experience, such as saving your language settings or login details.
Analytics and Performance Cookies: These cookies help us understand how you use the Website, so we can improve its functionality. Data collected through these cookies is anonymized and aggregated.

4. Use of Your Personal Data

We may use your Personal Data for the following purposes:

To provide and maintain our Service: We use your personal data to operate our website, fulfill your orders, and manage your account.
To communicate with you: We may use your contact details to send you important updates, respond to your inquiries, and provide customer support.
For legal and regulatory compliance: We may process your data to comply with applicable laws, such as tax or data protection laws.
Marketing and promotions: With your consent, we may send you marketing messages, special offers, and newsletters. You can opt out of these communications at any time.

5. Sharing Your Personal Data

We do not sell or rent your personal information. However, we may share your personal data with third parties under the following circumstances:

With Service Providers: We may share your data with third-party service providers that help us process orders, manage payments, or analyze website traffic.
For legal purposes: We may disclose your data if required by law or to comply with a legal process, such as a court order or government request.
Business transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the new owners.

6. Data Security

We are committed to ensuring the security of your personal data. We use industry-standard security measures, such as encryption, to protect your data from unauthorized access. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Retention of Your Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain data for longer periods if required by law, or if necessary to resolve disputes, enforce our agreements, or comply with legal obligations.

8. Your Rights under GDPR

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

The right to access: You can request a copy of the personal data we hold about you.
The right to rectification: You can ask us to update or correct any inaccurate information.
The right to erasure: You can request that we delete your personal data, subject to certain conditions.
The right to object: You can object to the processing of your data for specific purposes, such as direct marketing.
The right to data portability: You can request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us.

9. Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates by email or through a notice on our website. Please review this policy periodically for changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]